Online Patient Services
You are now able, via our Online Services, to book appointments (noting that 1 ten minute appointment is for one problem only), order repeat medication and have access to a summary of your medical records (medication, allergies and sensitivities only.
Patient online services can be accessed via the web from any web enabled device and you can be accessed on your phone by downloading the Airmid App to your device.
More information on the Airmid App and download links for your device can be found at the Airmid Website and you can also watch video guides for the Airmid App on YouTube
Read the instructions below first, then access our online patient services once you have obtained a username and password to use the service.
Registering for SystmOnline
The registration is simple - download our internet access application form, then for security we will need you to bring this into the Practice with proof of ID before we give you a username and first password. Acceptable ID is a photo driving licence or a passport.
Parents will be able to have a username and password for their children. Similarly, carers of people with disabilities will be able to take a username and password for them.
Logging in to SystmOnline
New users, once a member of staff has given you a username and a random password, wait an hour before trying to log in to the SystmOnline web module.
Enter your username and password and click 'Login'. You will then see the SystmOnline Home Page, which shows your details and Dearne Valley Health Centre's contact details at the top.
You can navigate to all the online services from here, and can return to the Home Page by clicking 'Home' in the blue menu bar, or by clicking the 'Back' button on any page.
Logging out of SystmOnline
- Click the Logout link on the Home Page or the Logout button on the main menu bar.
- Close your Internet browser.
Note: The SystmOnline website will automatically log you out after a period of inactivity. Type in your username and password to log back in.
The NHS App
Did you know you can also manage repeat prescriptions and book appointments in the NHS App? It’s easy to use, and, if you hit a snag, you can go to ‘Help’ in the top right-hand corner of the app.
Use the NHS App to:
- order repeat prescriptions - see your available medicines, request a new repeat prescription and choose a pharmacy for your prescriptions to be sent to
- book appointments - search for, book and cancel appointments at your GP surgery, and see details of your upcoming and past appointments
- check your symptoms - search trusted NHS information and advice on hundreds of conditions and treatments, and get instant advice or medical help near you
- view your medical record - securely access your GP medical record, to see information like your allergies and your current and past medicines
- register your organ donation decision - choose to donate some or all of your organs and check your registered decision
- find out how the NHS uses your data - choose if data from your health records is shared for research and planning
Other services in the NHS App
If your GP surgery or hospital offers other services in the NHS App, you may be able to:
- message your GP surgery, doctor or health professional online
- consult a GP or health professional through an online form and get a reply
- access health services on behalf of someone you care for
- view your hospital and other healthcare appointments
- view useful links your doctor or health professional has shared with you
To help you get the most out of the NHS App we recommend watching the NHS walk through videos
Keeping your data secure
After you download the NHS app, you will need to set up an NHS login and prove who you are. The app then securely connects to information from your GP surgery.
If your device supports fingerprint detection or facial recognition, you can use it to log in to the NHS App each time, instead of using a password and security code.
Visit the NHS website to find out more about the NHS App and how to download it
